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Information Security
Payment Information
Customer Service
Prices & Information


We protect the security of your information during transmission by using Secure Sockets Layer (SSL) protocol, which encrypts all of the information you provide to us and prevents outside parties from being able to “see” your transaction information.


All products are covered by the original manufacturer’s warranty. Warranty generally covers defects only and not damage from abuse. All warranty claims will be assessed based on the manufacturer’s guidelines. Warranty does not include shipping costs or labor incurred. Please call us at 208-322-8042 or e-mail your questions to


For all questions please contact us using our online emailing system or call between the hours of 10-6 MST Monday through Friday. Please have all necessary paperwork available when calling.


Bob’s Bicycles makes every reasonable effort to properly present our products and services. However, prices and availability are subject to change without notice. Customers are strongly encouraged to observe all safety measures when using products and equipment purchased. We are in no way responsible for the improper use of any merchandise purchased. It is recommended a qualified technician assemble all products purchased through our store.


This website is intended to help you. Prices may vary from website to in-store. We make every effort to maintain current, accurate prices in our on-line catalog. And we strive for similar accuracy and timeliness with the other information we offer here. We appreciate your understanding should any of the prices or other information provided be incorrect and regret any inconvenience such mistakes may create. Please bring any errors you may find to our attention on your next visit or by calling 208-322-8042 or sending us an e-mail at

Please note that an order acknowledgment received via email is not an acceptance and does not create a contract; we reserve the right to inspect all orders for accuracy prior to fulfillment. Bob’s Bicycles reserves the right to cancel your order, for any reason, before fulfillment.